Debt help, Canberra

Settle a debt in Canberra, on your terms.

Canberra residents who’ve had a business debt land on them get the same Adeva Pro pathway as everyone else —€” settle, plan, or hardship —€” with ACT-specific consumer-law touchpoints noted where relevant.

What Canberra residents should know

  • Access Canberra is the ACT state consumer body; ASIC handles financial services nationally.
  • ACAT (ACT Civil and Administrative Tribunal) is the dispute-of-last-resort venue.
  • All hardship-review activity follows the AFCA-aligned process.

Common questions

Are public service salaries treated differently in hardship?
No. Hardship is based on actual financial position, not occupation. Steady income simplifies plan-building but doesn’t disqualify hardship if circumstances genuinely warrant it.
How do I check if my debt is legitimate?
Sign in or use the lookup with your reference number. The debt page shows the originating business, the amount, and the basis. If anything looks wrong, dispute it — collection pauses immediately.
Can I pay it all off today?
Yes. Pay-in-full is the first option on every debt page. Card or bank transfer; instant receipt; debt closed.

Ready to deal with it?

Pay in full, build a plan, or request hardship — all from your phone.

Get started