Debt help, Melbourne
Settle a debt in Melbourne, on your terms.
Melbourne’s a city that’s seen its share of cost-of-living squeeze. If a business debt is hanging over you, Adeva Pro helps Melbourne residents resolve it — pay in full, build a plan, or request hardship. Designed to keep Consumer Affairs Victoria off your back, and ours.
What Melbourne residents should know
- Consumer Affairs Victoria (CAV) and the AFCA dispute process are the escalation paths if our resolutions team can’t resolve a complaint.
- Victorian Civil and Administrative Tribunal (VCAT) is the venue for unresolved consumer-credit disputes if it ever gets to that.
- Hardship pauses everything. No collection activity during a hardship review.
Common questions
How does Victorian consumer law affect my debt?
The Australian Consumer Law applies nationally; Consumer Affairs Victoria handles complaints. Our processes align with ACL unfair-contract-term rules and the ACCC/ASIC Debt Collection Guideline.
What if my debt is from a Victorian business that has since closed?
We can pause collection activity while we verify the originating creditor’s status. If the underlying business has been deregistered, you may have grounds to dispute. Submit a dispute via your debt page.
Are you regulated to operate in Victoria?
Yes. Adeva Pro holds an Australian Credit Licence (ACL #487123) which authorises operation across all Australian states and territories.
Ready to deal with it?
Pay in full, build a plan, or request hardship — all from your phone.