An Australian debt service that’s actually on your side.
We started Adeva Pro to fix an industry built on pressure tactics and unclear processes. Our promise is simple: respect, transparency, and a real path forward — even when paying in full isn’t possible right now.
Our story
Adeva Pro was founded by Australians who’d worked in financial services long enough to be tired of how debt collection treats people. Outdated systems. Confusing letters. Communication built around pressure rather than resolution.
We thought we could do better — not by being “nice” about a hard situation, but by being clear, fair, and structurally on the debtor’s side. Hardship is first-class. Numbers are unambiguous. There are no countdown timers anywhere on this platform.
Today we work with creditors who share that view, and we serve thousands of Australians every month with tools that respect their dignity and their time.
Four things, never the fifth.
Every product decision and every conversation with a debtor is measured against these. If something doesn’t pass, we don’t ship it.
Empathy first
Financial difficulty can happen to anyone. We treat every person with respect, never assumption.
Transparency
No hidden fees. No countdown timers. Numbers are tabular and unambiguous, every time.
A real path forward
Hardship is a first-class option, never a last resort. Every payment surface offers an off-ramp.
Partnership
We work alongside debtors and creditors. Resolution beats recovery on every metric we track.
Two products. One platform.
For Australians
- See every debt and plan in one place
- Build payment plans that fit your budget
- Pay securely online, anytime
- Track progress towards being debt-free
- Apply for hardship support — no penalty for asking
For creditors
- Automate compliant collections, end to end
- Real-time recovery analytics and audit trails
- Whitelabel debtor portal under your brand
- API + file integrations with your AR systems
- ASIC RG 271 + Privacy Act compliance built in
Want to talk to a human?
Our team responds within one business day. No sales scripts, no pressure.